BibTex
@article{uniusa4950,
title={The Impact of Transportation Service Quality on Customer Satisfaction According to French and European Standard 13816: A Field Study of a Sample of Travelers from the National Railway Transport Company SNTF Annaba, Algeria},
author={Mehdi AMARA, Mehdi Bouchetara, Djahida Boudebza and Lyazid Mezaache},
journal={Economics and Management}
year={2024},
volume={21},
number={1},
pages={214-247},
publisher={South-West University \"Neofit Rilski\", Blagoevgrad, Bulgarie.}
}