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The Impact of Transportation Service Quality on Customer Satisfaction According to French and European Standard 13816: A Field Study of a Sample of Travelers from the National Railway Transport Company SNTF Annaba, Algeria

https://www.univ-soukahras.dz/en/publication/article/4950

Mehdi AMARA, Mehdi Bouchetara, Djahida Boudebza and Lyazid Mezaache (2024) The Impact of Transportation Service Quality on Customer Satisfaction According to French and European Standard 13816: A Field Study of a Sample of Travelers from the National Railway Transport Company SNTF Annaba, Algeria. Economics and Management , 21(1), 214-247, South-West University \"Neofit Rilski\", Blagoevgrad, Bulgarie.

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